Politique d’expédition
SHIPPING POLICY
At SOSA APEX, we are committed to processing and delivering your orders as efficiently as possible. Please review the following information regarding our shipping procedures and timelines.
Order Processing All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or federal holidays will begin processing on the next available business day. You will receive an order confirmation email immediately after your purchase, followed by a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times We currently ship exclusively within the United States. Estimated delivery times are as follows:
- Standard Shipping (3–7 business days): calculated at checkout based on order weight and destination
- FREE Standard Shipping on all orders over $80
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and carrier availability.
Shipping Carrier We ship all orders via UPS. Once your order has been dispatched, you will receive a tracking number by email so you can monitor your shipment every step of the way.
Shipping Restrictions At this time, we only ship to addresses within the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
Delays & Lost Packages SOSA APEX is not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our control. If your package appears lost or has not arrived within the estimated timeframe, please contact us at luismanuelsosaastillo@gmail.com and we will work with UPS to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at:
luis@sosapex.com
+1 (904) 917-8297